客管新声-总第16期,由易企秀公司(eqxiu.com)提供在线设计,丰富模板可快速制作。该作品为H5品类作品,标题为‘客管新声-总第16期’,描述为‘国寿财险宁波市分公司’,内容为总第16期国寿财险 Ningbo City Branch Monthly Examination Report Liaison Center Report Summer Quarter Ningbo Customer Liaison Center Received 68425 client phone calls, up by 7.5% compared to the same period last year, with all core indicators achieving excellent values. Continuing Insurance Claims Handling Quantity Strengthen business departments' focus on continuing insurance claims handling, clearly identify responsible personnel, analyze reasons for deficiencies and rectify them. Promote sales personnel sales behavior propaganda. Website Service Quality Reporting Big hall service: Employee dress code standards need to be further improved, including welcoming guests with gifts that have certain problems. Hard facilities in the big hall also require attention, especially focusing on old equipment, followed by the internal environment of the floor, walls, and tables. The overall score of the company's net point services is 97.59% for the first half year, with five branches achieving a full score (保税、镇海、北仑、鄞州和宁海) and another five branches scoring above 96 points. However, some branches scored below 95 points (宁海、海曙). The next step: Half-year complaint data (Speaking politely and respectfully, without lying or evading responsibility)