Introducing the H5 category work titled 'Cleaning Staff Service Standards', created using the online design platform provided by Eqxiu.com. This work is a 'Cleaning Staff Service Standards Pocket Book' specifically designed for the Nanjing Kazi Men Shopping Mall. It details the service content and equipment, including polite greetings, answering inquiries, and providing assistance, along with safety signs and two-way radios. The work also emphasizes the importance of uniform, neat attire, and wearing a badge with the staff number. It covers the knowledge and skills required, such as understanding the红星美凯龙's 'Star' Promise and 'Heart' Service, the main convenience services, and the locations of various brand showrooms. The actions outlined include polite interactions, quick responses to inquiries, assistance to the elderly and pregnant women, and ensuring the availability of toilet amenities. Eqxiu.com's platform allows for quick and easy creation of such works with a variety of templates available.